Undercover Boss

Last night I watched the premier of Undercover Boss - a TV show where corporate executives work entry level positions at their own company. Undercover Boss is worthy of another late night hour, and from the Waste Management episode I took the following:

1. The President of Waste Management seems to be an upstanding guy.
2. Always work hard and keep a positive attitude. It paid off for the Waste Management employees that unknowingly entertained their company president.
3. As a boss, (or employee, husband, etc.) its important to look at situations from more perspectives than your own. Take time to assume the role of, and learn from your own customer or employee.

http://www.cbs.com/primetime/undercover_boss/